Director of Business Operations

We’re looking for an experienced and motivated leader to join our Senior Leadership Team and help us continue to improve the services and experience we provide for our patients and staff.

Working collaboratively with our clinical teams, you’ll lead our non-clinical enabling functions including Reception, Bookings, Medical Secretaries, IT and Estates. This is a varied and influential role with the opportunity to make a real difference across the charity, improving how we work, introducing new technologies and leading positive and sustainable change.

You’ll bring a collaborative and inclusive leadership style, strong project and change management skills and the ability to turn ideas into practical improvements. You’ll also have a good understanding of IT infrastructure and digital technologies, with experience of using technology to improve services and operational performance.

You’ll ensure that our systems, processes and governance arrangements support high-quality services and meet our regulatory and contractual requirements, with a strong focus on operational resilience, risk management and continuous improvement.

Above all, we’re looking for an excellent communicator and experienced senior leader who shares our passion for the work we do. You’ll bring significant senior management experience, ideally gained within healthcare, a charity or another regulated environment, together with strong people, organisational, project and change management skills.